Esito is very much focussed on the primary processes of organisation. This is where the value for costumers is created in any company. As we analyse and optimise processes we use the basic LEAN principles to guide our focus and actions.
As we map the value stream to see how the current flow is, we have a closer look at the 7 wastes that occur. Simultaneously we execute observations in the field to see how the processes are executed in the real world:
• Where in the process does waiting occur?
• Where in the process does re-work occur?
• Where in the process does double work occur?
What we find in our studies is that the leaks in the performance often is related to the processes compliance and performance management. The planning of the work, the communication with contractors, the dependency on other department, etc. Once we know where the wastes begin we develop a business case and start to develop solutions to reduce the waste to increase performance or reduce cost in a sustainable way.
In our philosophy the first step of improvement is to implement basic process compliance. Once this foundation is build you can start implementing improvements to the process. Behaviours are (again) critical here.
Typical LEAN tools we use and deploy the implement and sustain results:
Value Stream mapping (VSM), Waste scan, HoTT, Bottleneck scan, Hidden factory scan, Single piece flow, kanban, line balancing Just in time (JIT), SMED
CTQ flowdown (CTQ: Critical to Quality), Ishikawa diagram, Root cause analysis, 5 Why’s, Pareto
Kaizen, SPC, Visual management, Poka yoke, 5S, Operational Management System
An example of a powerfull continues improvement tool in this is the Wrench Time approach. By focussing on the losses and its effect on the actual wrench time we can improve labour utilisation significantly. Read more about Wrench Time approach
LEAN / Six Sigma certification
We deploy inhouse Lean/SixSigma certification programmes. For more information please contact Matthijs Bakker