Operational Management System
Our approach to performance improvement is what we call ‘system driven’ behavioural change. The operational management system (OMS) is the way we forecast, plan, control and report on our processes. The OMS is a system of meetings, actionlogs, planning documents and KPI-reports which is the backbone to effective performance management and behavioural change.
To become effective at operational management requires 3 basic steps
Esito has developed a strong capability to implement management systems. We facilitate the process, we know what good looks like and we build pragmatic and effective KPI reports. But above all we help you change the behaviours to make the OMS a true performance vehicle.